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# FAQ About Using Washna discount code


* **What happens if the bill amount is less than the card balance?**
    The entire card balance will be consumed, and any remaining balance cannot be refunded.
    
* **Can I get the remaining balance in cash?**
    No, the digital card cannot be exchanged for cash.
    
* **What should I do if the bill amount is greater than the card balance?**
    You must pay the remaining amount using other available payment methods through the **qlub** platform.
    
* **Can I use the digital card more than once?**
    The digital card is for one-time use only.
    
*   **Do I need to download an app to use **qlub**?**  
    **qlub** is a web-based payment method, so no app download is required.
    
*   **Are there any registration fees to use **qlub**?**  
    No, there are no registration fees to use **qlub**.
    
* **How can I split the bill?**
    Once you scan the **QR Code**, the "Pay Here" option will appear. In this page, you can select the "Split Bill" option and choose the items you wish to pay for, or you can split the bill equally by the number of people.
    
* **Where can I see my receipt?**
    Your receipt will be sent to you via email immediately after payment.
    
* **How can I request a refund?**
    If you need to request a refund, simply inform a staff member at the restaurant, and they will be able to process the refund for you.